{"id":563,"date":"2026-11-01T17:57:25","date_gmt":"2026-11-01T09:57:25","guid":{"rendered":"https:\/\/www.zgofy.ai\/faqs\/"},"modified":"2026-11-04T10:31:17","modified_gmt":"2026-11-04T02:31:17","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.zgoesim.com\/zh\/faqs\/","title":{"rendered":"\u5e38\u89c1\u95ee\u9898"},"content":{"rendered":"<h1 class=\"wp-block-heading\">\u5e38\u89c1\u95ee\u9898<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">\u600e\u4e48\u77e5\u9053\u6211\u7684\u624b\u673a\u652f\u4e0d\u652f\u6301 eSIM\uff1f<\/h2>\n\n\n<p class=\"wp-block-paragraph\">\u5728\u201c\u8bbe\u7f6e\u201d\u91cc\u641c\u7d22\u201ceSIM\u201d\uff0c\u6216\u62e8\u53f7 <code>*#06#<\/code>. If an <strong>EID<\/strong> \u5982\u679c\u663e\u793a EID\uff0c\u4e00\u822c\u8bf4\u660e\u624b\u673a\u53ef\u4ee5\u5b89\u88c5 eSIM\u3002\u4f46\u6709\u8fd0\u8425\u5546\u9501\uff08\u5408\u7ea6\u673a\/\u6709\u9501\u673a\uff09\u7684\u624b\u673a\u4ecd\u53ef\u80fd\u65e0\u6cd5\u4e0b\u8f7d\u2014\u2014\u5982\u679c\u5b89\u88c5\u5931\u8d25\uff0c\u8bf7\u5148\u5411\u60a8\u7684\u8fd0\u8425\u5546\u786e\u8ba4\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u4ec0\u4e48\u65f6\u5019\u80fd\u6536\u5230 QR \u7801 \/ \u6fc0\u6d3b\u7801\uff08AC\uff09\uff1f<\/h2>\n\n\n<p class=\"wp-block-paragraph\">\u4ed8\u6b3e\u6210\u529f\u540e\uff0c\u6211\u4eec\u4f1a\u5f00\u901a\u5957\u9910\uff0c\u5e76\u628a <strong>Order #<\/strong>, <strong>Package<\/strong>, <strong>ICCID<\/strong>, <strong>AC<\/strong>, and <strong>QR<\/strong> \u53d1\u9001\u5230\u60a8\u7684\u8d26\u5355\u90ae\u7bb1\u3002\u8bf7\u7a0d\u7b49\u51e0\u5206\u949f\uff0c\u5e76\u7559\u610f\u5783\u573e\u90ae\u4ef6\u7bb1\u3002\u5b8c\u6574\u6b65\u9aa4\u89c1\uff1a <a href=\"https:\/\/www.zgoesim.com\/zh\/install-esim\/\">\u5b89\u88c5\u6307\u5357<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">QR \u7801\u548c\u6fc0\u6d3b\u7801\uff08AC\uff09\u6709\u4ec0\u4e48\u533a\u522b\uff1f<\/h2>\n\n\n<p class=\"wp-block-paragraph\">The <strong>QR<\/strong> \u662f\u6dfb\u52a0\u914d\u7f6e\u6587\u4ef6\u6700\u5feb\u7684\u65b9\u5f0f\u3002 <strong>\u6fc0\u6d3b\u7801\uff08AC \/ Activation Code\uff09<\/strong> \u662f\u540c\u4e00\u914d\u7f6e\u6587\u4ef6\u7684\u6587\u672c\u5f62\u5f0f\uff0c\u76f8\u673a\u65e0\u6cd5\u626b\u7801\u65f6\u53ef\u624b\u52a8\u8f93\u5165\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u53ef\u4ee5\u51fa\u53d1\u524d\u5c31\u5b89\u88c5\u5417\uff1f<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Yes, on Wi\u2011Fi. Prefer leaving mobile data on the eSIM off until you arrive if you want to avoid early usage, and always follow the plan description for validity start rules.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u9700\u8981\u5f00\u542f\u201c\u6570\u636e\u6f2b\u6e38\u201d\u5417\uff1f<\/h2>\n\n\n<p class=\"wp-block-paragraph\">\u9700\u8981\u2014\u2014\u4ec5\u5bf9 <em>\u65c5\u884c eSIM \u8fd9\u6761\u7ebf\u8def<\/em>\u5f00\u542f\u3002\u8fd9\u6761\u7ebf\u8def\u6f2b\u6e38\u65f6\u4f7f\u7528\u7684\u662f\u60a8\u9884\u4ed8\u7684 ZGO \u6d41\u91cf\uff0c\u548c\u60a8\u539f\u6709\u8fd0\u8425\u5546\u6602\u8d35\u7684\u56fd\u9645\u6f2b\u6e38\u4e0d\u662f\u4e00\u56de\u4e8b\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u53ef\u4ee5\u5f00\u70ed\u70b9 \/ \u5171\u4eab\u7f51\u7edc\u5417\uff1f<\/h2>\n\n\n<p class=\"wp-block-paragraph\">\u5927\u591a\u6570\u5957\u9910\u652f\u6301\u5f00\u70ed\u70b9\uff1b\u5982\u679c\u67d0\u4e2a\u5957\u9910\u9875\u9762\u53e6\u6709\u8bf4\u660e\uff0c\u4ee5\u8be5\u5957\u9910\u8bf4\u660e\u4e3a\u51c6\u3002\u5b9e\u9645\u7f51\u901f\u53d6\u51b3\u4e8e\u5f53\u5730\u7f51\u7edc\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u6ca1\u6536\u5230\u90ae\u4ef6 \/ \u8fde\u4e0d\u4e0a\u7f51<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Confirm the order email, wait a few minutes, check Spam, then <a href=\"https:\/\/www.zgoesim.com\/zh\/my-account\/support\/\">submit a support ticket in My Account \u2192 Support<\/a> with your Order # (sign in first). For network issues after install, include ICCID and a screenshot of the SIM settings.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u9000\u6b3e<\/h2>\n\n\n<p class=\"wp-block-paragraph\">eSIM \u5c5e\u4e8e\u6570\u5b57\u5546\u54c1\u3002\u9000\u6b3e\u9002\u7528\u60c5\u5f62\u89c1 <a href=\"https:\/\/www.zgoesim.com\/zh\/refund-policy\/\">\u9000\u6b3e\u653f\u7b56<\/a> \uff08\u4f8b\u5982\u672a\u6536\u5230 QR \u7801\uff0c\u6216\u6211\u65b9\u9519\u8bef\u4e14\u5728 3 \u5929\u5185\uff09\u3002<\/p>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions How do I know my phone supports eSIM? Search Settings for \u201ceSIM\u201d, or dial *#06#. If an EID appears, the device can usually store an eSIM. Carrier-locked phones may still block downloads\u2014check with your carrier if install fails. When will I receive the QR \/ AC? After successful payment we provision the [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-563","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.zgoesim.com\/zh\/wp-json\/wp\/v2\/pages\/563","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zgoesim.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.zgoesim.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zgoesim.com\/zh\/wp-json\/wp\/v2\/comments?post=563"}],"version-history":[{"count":2,"href":"https:\/\/www.zgoesim.com\/zh\/wp-json\/wp\/v2\/pages\/563\/revisions"}],"predecessor-version":[{"id":3458,"href":"https:\/\/www.zgoesim.com\/zh\/wp-json\/wp\/v2\/pages\/563\/revisions\/3458"}],"wp:attachment":[{"href":"https:\/\/www.zgoesim.com\/zh\/wp-json\/wp\/v2\/media?parent=563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}